Calling 911 is a critical skill that can make a life-saving difference during an emergency. This training course is designed to help you understand when to call, what information to provide, and how to stay composed while speaking with a dispatcher. You will leave knowing how to clearly describe the situation, give your exact location, and respond to questions that guide emergency services to you as quickly as possible. Whether it's a medical issue, a fire, or a crime in progress, being prepared to make that call can ensure help arrives without unnecessary delays.

Download FREE contact sheet + checklist in files tab.